Shipping policy

Krishna Jewellers
(Operated by K J Sons Jewellers (P) Ltd.)
Website: https://www.krishnajewellers.in
Last Updated: 18-05-2026

1. Overview
At Krishna Jewellers, we ensure safe and secure delivery of our premium silver articles using trusted courier partners. This Shipping Policy outlines order processing, delivery timelines, and shipping terms.

2. Order Processing Time
• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Customized or made-to-order products may require additional processing time, which will be communicated at the time of purchase.

3. Shipping Locations
We currently ship:
• Across India (PAN India)
• International shipping available on request, subject to destination and feasibility

4. Shipping Charges
• Free shipping across India on all orders.
• International shipping is available on request and is chargeable. Shipping costs will be shared and confirmed with the customer before dispatch.

5. Delivery Timelines
Domestic (India)
• Metro cities: 2–5 business days
• Other locations: 4–8 business days
International
• Delivery timelines vary depending on destination, courier partner, and customs clearance.
All delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

6. Order Tracking
Once your order is shipped, you will receive tracking details via email or text message to monitor your shipment status.

7. Delivery
• All shipments are securely packaged to ensure safe delivery.
• Please ensure someone is available at the delivery address to receive the package.

8. Incorrect Address or Failed Delivery
• Customers are responsible for providing accurate shipping details.
• If an order is returned due to an incorrect address or failed delivery attempts, re-shipping charges may apply.

9. International Duties & Taxes
• International orders may be subject to customs duties, taxes, or import charges, which must be borne by the customer.
• Krishna Jewellers is not responsible for delays caused by customs authorities.

10. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit:
• Contact us within 48 hours of delivery
• Share clear photos/videos of the package and product
• Our team will investigate and arrange replacement or refund as per our Return & Refund Policy

11. Shipping During Sales & Peak Periods
During festive seasons, sales, or promotional campaigns, processing and delivery times may be slightly longer due to high order volumes.

12. Policy Changes
Krishna Jewellers reserves the right to modify this Shipping Policy at any time without prior notice. Updates will be published on this page.

13. Contact Us
For shipping-related queries, please contact:
Krishna Jewellers
K J Sons Jewellers (P) Ltd.
M-52, M Block Market, Greater Kailash-1, New Delhi – 110048, India
Email: https://www.krishnajewellers.in

Phone: +91 92177 20358
.